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Battery Don'ts:

  • Do not short-circuit. A short-circuit may cause severe damage to the battery.
  • Do not drop, hit or otherwise abuse the battery as this may result in the exposure of the cell contents, which are corrosive.
  • Do not expose the battery to moisture or rain.
  • Keep battery away from fire or other sources of extreme heat. Do not incinerate. Exposure of battery to extreme heat may result in an explosion.
  • Do not disassemble BiXPower battery packs. Even a dead battery may still contain a lot of energy. Working on lithium ion battery without proper training and tools is very dangerous. For example, lithium ion battery cells are normally connected with special tools, not regular heat solder ion. By using heat on Li-Ion cells, you can damage the plastic separator, pressure protections or even the main internal lithium layers, may result injury, file or explosion.

    • Batteries Care Instructions Battery Do's:
  • A new battery may come in a discharged condition and needs to be charged before use (refer to the devices manual for charging instructions). Upon initial use (or after a prolonged storage period) the battery may require three to four charge/discharge cycles before achieving maximum capacity.
  • When charging the battery for the first time the device may indicate that charging is complete after just 10 or 15 minutes. This is a normal phenomenon with rechargeable batteries. Remove the battery from the device, reinsert it and repeat the charging procedure.
  • It is normal for a battery to become warm to the touch during charging and discharging.
  • A charged battery will eventually lose its charge if unused. It may therefore be necessary to recharge the battery after a storage period.

    • Exercise the Battery
    Do not leave the battery dormant for long periods of time. It is recommended to use or re-charge a lithium ion battery at least once every three months.
    Battery Storage

    If you don't plan on using the battery for a month or more, we recommend storing it in a clean, dry, cool place away from heat and metal objects. Li-Ion batteries will self-discharge during storage, so please charge the battery at least 30% ~ 50% when leave it on shelf and re-charge it at least once every 3 months even not using it.
    How Are Batteries Rated? (Wh or Ah)
    You may confused by many different terms with battery capacity, such as Wh, mAh, Ah. Here are some tips may help you understand:

    1. Wh means Watt-hour.

    100 Watt-hour battery can deliver 100 watt power for 1 hour, 20 watt power for 5 hours.

    This is a unit BiXPower likes to use since it is much more accurate and can compare between different batteries. A 200 Wh battery has more capacity than 100Wh battery for sure.

    2. mAh or Ah, means Milliamps Hour (mAh) or Amps Hour (Ah).

    This is a very misleading unit. When a battery is rated with mAh or Ah, it should always associated with a voltage. A 10Ah @ 12V battery capacity is bigger than a 10Ah @ 5V battery.

    However, there are a lot lot of lithium batteries on market that do not state voltage when claim their mAh ( or Ah) capacity. In these cases, most likely they measure with lithium battery cell voltage, which is 3.6V or 3.7V. By time 3.6 (or 3.7), then divided by 1000, it will be its accurate Watt-hour capacity. For example, a 10,000mAh battery actual capacity is 10000 x 3.6 /1000 = 36 Watt-hour.

    You can compare two battery capacities by Amp-hour only if they have same voltages. If two batteries have different voltages, using Watt-hour will be more accurate.

    1 Amp-hour battery can deliver 1 Amp current power for 1 hour.
    1 Watt-hour = 1 Amp-hour x 1 Volt.

    We recommend to compare battery capacities by Watt-hour, not Amp-hour. Watt-hour is a more accurate unit to show the power capacity than Amp-hour when compare batteries with different output voltages.

    What is the Life Span of the New Battery?
    The life of a rechargeable battery operating under normal conditions is generally between 500 to 800 charge-discharge cycles. This translates into one and a half to three years of battery life for the average user. As the rechargeable battery begins to die, the user will notice a decline in the running time of the battery. When a battery that originally operated the notebook for two hours is only supplying the user with an hour's worth of use, it's time for a new one.
    Battery Life Expectations
    Battery operating time is affected by:
  • Types of power conservation features activated on the computer
  • Computer's type of display and microprocessor
  • Number and type of PC Cards and other devices used
  • Types of application programs running

    • Warranty Info:
    We carry 6 months to one year warranty against manufacturing and quality defects! Our batteries are made using the highest quality cells available and utilize all of the proper logic boards, thermal protector and circuit breakers to ensure the maximum levels of battery safety, reliability and efficiency.

    Please note that how long your battery's lifetime can last is depending on how you use it and how well you keep it and which is not a warranty issue.